bedbet Terms and Conditions

1. General Terms and Applicability

These terms and conditions ("Terms") form a legally binding agreement between the company operating the bedbet platform ("bedbet", "we", "us") and the user of the platform ("you", "member"). By using the bedbet website, mobile app, or any related services, you fully accept these terms.

These terms are governed by the laws of Bangladesh and apply to individuals located in Bangladesh. bedbet provides services only to individuals who are legally eligible to participate in online gaming and betting activities.

If you disagree with any part of these terms, please refrain from using our services. For any questions or clarifications, contact us via our 24/7 live chat support.

2. Account Registration and Eligibility

To open an account on bedbet, the following eligibility requirements must be met:

• The applicant must be at least 21 years of age.
• Each individual may open only one account — multiple accounts by the same person are prohibited.
• All information provided at registration must be completely accurate, correct, and up to date.
• The account holder must be eligible to participate in online gaming activities under the laws of Bangladesh.
• An account may not be opened on behalf of another person or for the benefit of a third party.

Identity Verification (KYC)

bedbet reserves the right to verify a member's identity at any time. This process may require submission of a national ID card, passport, or copies of other government-issued documents. Withdrawals may be put on hold until identity verification is complete.

3. Account Security and Responsibility

You are solely responsible for ensuring the security of your account. The following requirements are mandatory:

• Keep your account password confidential and do not share it with any third party.
• If you notice any suspicious activity, notify our support team immediately.
• Log out properly after using your account, especially on shared devices.
• Allowing another person to use your account is strictly prohibited.

The member is solely responsible for all authorised and unauthorised activity on the account. bedbet will not be held liable for any loss arising from unauthorised use of an account.

4. Deposits, Withdrawals and Payment Policy

Deposit

The minimum deposit amount on bedbet is ৳200 (two hundred taka). The following payment methods are accepted:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

The minimum deposit amount is the same across all payment methods — ৳200. Deposit facilities are available 24/7.

Withdrawal

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Identity verification must be completed before a withdrawal can be made.

Currency

All transactions on the bedbet platform are conducted in Bangladeshi Taka (BDT / ৳).

5. Bonuses and Promotional Offers

bedbet offers various bonuses and promotional offers from time to time. Please read the following terms carefully before claiming any bonus:

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. The wagering requirement for this bonus is 20 times.

General Terms for Bonus Use

• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be completed first.
• Only one welcome bonus applies per account.
• The bonus is only for the member who plays the games themselves.
• Bonuses may not be used outside the eligible games or betting categories.
• bedbet reserves the right to modify or cancel the bonus programme.
• If bonus abuse or fraud is proven, the bonus will be cancelled and the account suspended.

VIP Program

bedbet's VIP programme has five tiers, with weekly cashback benefits available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Advancement to a higher VIP tier depends on the member's gaming activity. The criteria for moving up to a higher tier are determined by bedbet.

6. Betting and Gaming Rules

All gaming and betting activities on the bedbet platform are conducted following fair and transparent policies.

Cricket Betting

For cricket betting, bets are accepted both during the match and before it. If a match is cancelled or declared a draw, bedbet's discretionary policy will apply. Betting is available for BPL, T20 World Cup, IPL, and other international cricket tournaments.

Slots and Casino Games

All slots and casino games are provided by internationally recognised game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, and Microgaming. Each game has its own rules which can be read before starting the game.

Betting Disputes

If a dispute arises over the outcome of a bet, our support team must be informed within 24 hours. The decision of bedbet will be considered final.

7. Prohibited Activities and Abuse

The following activities are strictly prohibited on the bedbet platform:

• Creating or operating multiple accounts.
• Opening an account using another person's identity or information.
• Abusing or manipulating the bonus system.
• Using the platform for money laundering or illegal financial activities.
• Collusion or fraudulent activity carried out in coordination with other players.
• Playing games using automated software, bots, or scripts.
• Exploiting system vulnerabilities or errors.
• Attempting to harm other members or staff through threats, harassment, or offensive behaviour.

8. Account Suspension and Closure Policy

bedbet reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• If any provision of these terms is violated.
• If there is suspicion of fraudulent or deceptive activity.
• If identity verification fails or false information is provided.
• Due to regulatory or legal obligations.
• At the member's own request (self-exclusion).

Members may also request account closure at any time. Upon requesting account closure, any valid balance (with no applicable bonus wagering) may be withdrawn, provided all verification processes have been completed.

9. Intellectual Property

All content displayed on the bedbet platform — including logos, graphics, software, text, designs, and other elements — is the intellectual property of bedbet or the relevant licensor. Members may use the platform for personal and non-commercial purposes.

Written permission from bedbet is required to reproduce, distribute, modify, or commercially use any content.

10. Limitation of Liability

To the extent permitted by applicable law, bedbet will not be held liable for the following:

• Loss caused by technical errors or server downtime.
• Issues with the member's own device or internet connection.
• Delays or errors in third-party payment services.
• Loss resulting from unauthorised access to a member's account — where the member has not adequately fulfilled their own security responsibilities.
• Direct or indirect financial loss arising from gaming activity.

Online gaming carries financial risk. Members play consciously and at their own responsibility.

11. Privacy and Data Protection

bedbet is committed to protecting the personal information of its members. We use SSL encryption technology and store all data on secure servers.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

12. Responsible Gaming

bedbet believes that gaming should be enjoyable entertainment, not a solution to financial problems. We give responsible gaming the highest priority.

The bedbet platform is for users aged 21 and above only. Members can make use of the following features:

• Setting deposit limits.
• Temporary or permanent self-exclusion.
• Placing personal limits on gaming activity.

If you feel that gaming is having a negative impact on your life, please seek assistance through our 24/7 live chat support and read our Responsible Gaming Guide.

13. Dispute Resolution

If any dispute arises between bedbet and a member, an attempt will first be made to resolve it through discussion. Steps for dispute resolution:

1. Submit your dispute via support email or 24/7 live chat.
2. bedbet authority will provide an initial response within 5 business days.
3. If an initial resolution is not reached, the matter will be escalated to higher authority.
4. The final decision of bedbet authority will be considered binding.

The laws of Bangladesh will apply to the resolution of all disputes.

14. Right to Amend Terms

bedbet reserves the right to change, modify, or update these terms at any time. In the case of significant changes, members will be notified via email or by displaying a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms. The date of any changes to the terms will always be noted at the top of this page.

15. Contact

If you have any questions or need clarification about these terms, please contact us:

• 24/7 Live Chat Support — assistance available in Bengali
• Email: [email protected]

We are always ready to assist you. Feel free to contact us with any questions.