Help Center
bedbet FAQ — Frequently Asked Questions
Find answers to all your questions about accounts, deposits and withdrawals, games, bonuses, and security — all in one place.
Whatever question comes to mind while using bedbet — find the answer easily from the sections below. From opening an account to depositing with bKash or Nagad, cricket betting, slot games, bonus terms, and responsible gaming — detailed information on every topic is here. If you can't find an answer, our 24/7 live chat support is always ready.
Get Started
Account and Registration
Opening an account on bedbet is simple. Go to the registration page, enter your mobile number, password, and date of birth. Complete verification using the confirmation code. Each person may only open one account — multiple accounts are against the rules. You become eligible for the welcome bonus immediately after registering.
If you're having login issues, first check your password. Use the "Forgot password?" option to send an OTP to your registered mobile number and reset your password. Clear your browser cache and cookies, then try again. If the problem persists, contact our 24/7 live chat support — you can also email us at [email protected].
To maintain a secure environment, bedbet may verify identity in certain cases. A copy of your national ID card or passport may be requested, typically for large withdrawal amounts or unusual activity. Completing verification promptly ensures no delays in transactions.
You can update your name, email, and password from profile settings after logging in. To change your registered mobile number, contact support via live chat or email, as a verification process is required for that.
Yes, bedbet is built specifically for players in Bangladesh. The full site is available in Bengali, local payment methods such as bKash, Nagad, Rocket, and Upay are supported, and customer support is available in Bangladesh Standard Time (BST). The site is also easily accessible from a mobile browser.
Transactions
Deposits and Withdrawals
Deposits made via bKash are generally credited to your bedbet account right away — in most cases within a few minutes. The process is equally fast with Nagad and Rocket. The minimum deposit amount is ৳200.
bedbet typically processes withdrawals within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500. Having a verified account makes the process faster. Our payments team remains active at night and on holidays as well.
bedbet currently supports bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit across all methods is ৳200 and the minimum withdrawal is ৳500. More payment options may be added in the future.
bedbet does not charge any deposit or withdrawal fees of its own. However, your mobile banking service provider (such as bKash or Nagad) may apply their own transaction charges — those are set according to the terms of the respective service and are outside bedbet's control.
If a request is still being processed, there may be a limited window to cancel it. Once it has been sent to the payment gateway, cancellation is not possible. Contact live chat for prompt assistance.
Log in to your account, go to the "Withdrawal" section, select Nagad, and enter your Nagad number and the amount. The minimum withdrawal is ৳500. Make sure the mobile number on your bedbet account and your Nagad number belong to the same person. With correct details, the money will arrive within 30 minutes to 3 hours.
Play
Games and How to Play
To bet on BPL matches on bedbet, go to the cricket section. Select your preferred match from the list, choose a market (match winner, toss, top run scorer, etc.), and add the amount to your bet slip. Live in-play betting is also available for ongoing matches. Once a bet is confirmed, winnings are automatically credited to your account after the result.
RTP (Return to Player) is the theoretical percentage of total bets a game returns to players over the long term. For example, a 96% RTP means an average of 96 out of every 100 wagered returns to players — but this is a long-term statistic, and results can vary from session to session. All games on bedbet are operated to ensure fair play.
bedbet's live casino features live dealer games from top providers including Evolution Gaming and Ezugi. These include live roulette, blackjack, baccarat, Dragon Tiger, Sic Bo, and many more. You get a real-time playing experience with actual dealers, playable on any device.
Yes, bedbet is fully mobile-responsive. You can play easily from any smartphone browser — no separate app download is needed. The site runs smoothly on both Android and iOS devices. Slots, cricket betting, and live casino are all available on mobile.
Aviator is a crash-style game by Spribe. A plane takes off and a multiplier keeps increasing. You must press "Cash Out" before the plane crashes. The longer you wait to cash out, the higher the multiplier — but if it crashes, you lose your bet. You also have the option to place two bets at the same time.
If a cricket match is cancelled or suspended due to rain, bad light, or any other reason, all bets on that market are generally voided and the stake is returned. If a result is determined by the D/L method, it is treated as a valid result. See our terms and conditions for full details.
Offers
Bonuses and Promotions
Open a new account on bedbet and make your first deposit to receive a 100% welcome bonus — up to ৳10,000. For example: deposit ৳1,000 and get a ৳1,000 bonus, bringing your total balance to ৳2,000. Deposit ৳20,000 or more and the bonus reaches the maximum of ৳10,000, for a total of ৳30,000. A promo code may be required to claim the bonus — check the promotions page on the site.
A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. bedbet's welcome bonus has a wagering requirement of 20 times. For example, if you receive a ৳1,000 bonus, you need to wager ৳20,000 before withdrawing winnings from that bonus. Slots, casino games, and cricket betting all count toward meeting this requirement.
bedbet's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Players advance through levels by playing regularly. Each level comes with a weekly cashback — 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and up to 0.8% at Diamond.
Yes, bedbet runs limited-time promotional offers during special seasons such as Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, the T20 World Cup, and BPL. Check the promotions section on the site regularly for updates on these offers, or ask via live chat.
The welcome bonus applies to the first deposit only. Reload bonuses, cashback, and special promotional offers are available from time to time for subsequent deposits. As your VIP level increases, opportunities for regular bonuses also grow. Visit the promotions page to see current offers.
Security
Safety and Responsible Gaming
bedbet uses SSL encryption technology to keep all personal and financial information secure. Your data is not sold or shared with third parties. For more details about our privacy practices, see the privacy policy page.
bedbet strictly follows a 21+ age policy. Only individuals aged 21 or older may open an account and play. Date of birth is verified during registration, and accounts will be closed if age cannot be confirmed.
Gaming is for entertainment — it is not a guaranteed way to earn money. bedbet provides deposit limits, session limits, and a self-exclusion tool. If you find it difficult to stay in control, take a break and read our responsible gaming guidelines. Contact local authorities for help.
Self-exclusion means suspending your own account for a set period. To activate it, go to the "Responsible Gaming" section in your account settings, or let support know via live chat. Your account will not be reactivated until the specified period has ended.
bedbet offers 24/7 live chat support — click the live chat widget on any page of the site. You can communicate in Bengali. To reach us by email, write to [email protected]. Our team responds as quickly as possible.
If you notice suspicious activity, change your password immediately and inform bedbet support via live chat. We will temporarily lock the account, investigate, and take the necessary steps. To stay safe, use a strong password and never share your account details with anyone.
Still have questions? Contact support
Our Bengali-speaking support team is by your side 24/7. Come to live chat and ask your question directly.